As Ripple Touch Limited, we are committed to protecting and respecting your privacy.

This Policy explains when and why we may collect personal information about people who visit this website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.

Any questions regarding this policy and privacy practices should be sent by email to info@rippletouch.co.uk


Who am I?

I am Dhara Shah, trading as Ripple Touch Ltd.


How do I collect information from you?

I obtain minimal information about you when:
you use this website
you contact me about products and services I offer
we have confidential coaching sessions


What information do I collect from you?

You can visit this site and browse it without telling me who you are or revealing any personal information about yourself to me.

It is only when you contact me from the Contact Page of the website that you will be asked to provide me with personally identifiable information.

The personal information I collect is minimal, as follows:

• Your name

• Your email address

Confidential coaching sessions may require more personally identifiable information which is held securely. See also Your choices.


How is your information used?

Your minimal personal information may be used in several ways:
to provide a first and last name on messages you receive from me
to provide you with client support services
to carry out our obligations arising from coaching agreements entered into by you and me
to seek your views or comments on the services I provide
to send you, on occasion, communications that may be of interest to you. These typically include articles and newsletters. See Your Choices
to record (anonymously) visits to certain pages on this website, in order for me to improve the content I provide. See Use of Cookies

The retention period for personal information is reviewed on a regular basis. I hold your personal information in systems for the required amount of time to support my client arrangements with you.


Your choices

You have a choice about whether or not you wish to receive information from me.

The information I may send to you from time to time can include:
a newsletter
articles related to coaching

I will not contact you for marketing purposes by text message.


Alterations/Removal of your details

You can update your details or change your contact preferences at any time by contacting me by email.
If you do not want to receive direct communications from me about my work or services, please notify me at: info@rippletouch.co.uk

I will confirm your alteration or deletion requests within five working days.


How you can access and update your information

The accuracy of your information is important to me.

You have the right to ask for a copy of the information Ripple Touch Ltd holds about you.

If you change email address, or if you believe any of the information I hold is inaccurate or out of date, please email me at info@rippletouch.co.uk

I will confirm your alteration or deletion requests within five working days.

See also Your Choices.


Third party relationships

I may pass your information to a narrow and select group of third party providers for the purpose of completing tasks and providing services to you on my behalf.

When I use third party service providers, I disclose only the personal information that is necessary to deliver or to support that service and not to use it for their own direct marketing purposes.

I will not release your information to third parties beyond the Ripple Touch Ltd network unless I am required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.

If you have any questions about whether certain information, content or services pertain to us, or are “powered” by one of our partners, please contact me at info@rippletouch.co.uk


Security precautions in place to protect the loss, misuse or alteration of your information

When you provide personal information, I take steps to ensure that it is treated securely.

I do not store sensitive information such as credit or debit card details. For details on the minimal information I hold on you, see What information do I collect from you?

I operate secure data networks protected by industry standard firewall and password protection. I have security measures in place to attempt to protect against loss, misuse and alteration of our user data under my control.

Only key personnel have access to the information you provide to me. While I cannot guarantee that loss, misuse or alteration to data will not occur, I go to significant lengths to prevent such unfortunate occurrences.


Use of ‘cookies’

Like many other websites, this website uses cookies. ‘Cookies’ are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual.

It is possible to switch off cookies by setting your browser preferences. For more information on how to switch off cookies on your computer, visit your browser help pages. Turning off cookies may result in a loss of functionality when using our website.


Links to other websites

This website may contain links to other websites run by other organisations. This privacy policy applies only to this website‚ so I encourage you to read the privacy statements on the other websites you visit. I cannot be responsible for the privacy policies and practices of other sites even if you access them using links from this website.

In addition, if you linked to this website from a third party site, I cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.